Refund and Cancellation Policy

Introduction

At eBharat.site, we strive to ensure our users are satisfied with our services. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are handled. By using our services, you agree to this policy.

1. Definitions

  • Service(s): Refers to the website creation and hosting services provided by eBharat.site.
  • User: Refers to any person or entity using the platform.

2. Subscription Fees

Subscription fees for eBharat.site services are billed in advance and are non-refundable except as provided in this policy.

All fees are clearly communicated to users before any charges are made.

3. Refund Policy

Eligibility for Refunds:

  • Users may request a refund within 7 days of the initial purchase if they are not satisfied with our services.
  • Refunds will only be issued for the initial subscription fee. Subsequent renewals or additional services are not eligible for refunds.
  • To request a refund, users must contact our support team at support@ebharat.site with the order details and the reason for the refund request.

Processing Refunds:

  • Once a refund request is received, our team will review it and notify the user of the approval or rejection of the refund.
  • Approved refunds will be processed within 14 business days.
  • Refunds will be credited to the original method of payment used during the purchase.

4. Cancellation Policy

Subscription Cancellation:

  • Users may cancel their subscription at any time by accessing their account settings or contacting our support team.
  • Cancellations will take effect at the end of the current billing cycle. Users will retain access to their services until the end of the billing period.
  • No refunds will be issued for the remaining period of the subscription term after cancellation.

Account Termination:

  • eBharat.site reserves the right to terminate user accounts for violations of our Terms and Conditions or other policies.
  • In the event of termination due to a policy violation, no refunds will be provided.

5. Exceptions

Technical Issues:

  • If users experience technical issues that prevent them from using our services, they should contact our support team immediately.
  • Our team will make every effort to resolve the issue. If the issue cannot be resolved within a reasonable time frame, a prorated refund may be issued at the discretion of eBharat.site.

Promotional Offers:

  • Refunds are not available for services purchased through promotional offers, unless otherwise stated in the offer’s terms and conditions.

6. Changes to This Policy

  • eBharat.site reserves the right to modify this Refund and Cancellation Policy at any time.
  • Users will be notified of any changes to this policy, and continued use of the platform constitutes acceptance of the modified terms.

Contact Us

For any questions or concerns regarding this Refund and Cancellation Policy, please contact us at support@ebharat.site.